Case Study: How we earnt 121 links for one Digital PR campaign


The client: Patient Claim Line 

The campaign: Survey data uncovers how NHS delays are affecting Brits 

The results:

  • 127 pieces of coverage    
  • 121 links    
  • Average DR 56.67

Background and objectives

Patient Claim Line is the UK’s highest-rated medical negligence Solicitors, who currently deal with one in 10 of all medical negligence claims in England and Wales.

They needed a PR campaign to earn them coverage in UK publications, in turn generating links to their website to improve it’s authority. We were particularly focused on gaining links from new domains to broaden their link profile and improve their overall SEO.

In terms of the content of the campaign, we had four main aims:

  1. Create content related to the medical negligence field which the client can back up with their legal expertise
  2. Collect new and informative data that could used by journalists, and is relevant and therefore usable for months to come
  3. Ensure that the content is helpful to the British public and is sensitive to the current climate and difficult times within the medical sphere
  4. Make sure that the content can be reworked to have a number of different angles, and therefore can appeal to medical, national and regional publications


After brainstorming and researching current topics related to medical negligence, we decided to delve into a subject that had gained some media discussion but was lacking hard statistics –   the effect of NHS delays on the British public over the past twelve months. 

To source new and reliable data, we worked with a survey provider to collect information on how patients feel like the pandemic has impacted or delayed their NHS treatment.

We analysed the data from a national perspective, as well as split regionally to see which areas of the UK were impacted more than others.

A survey report was created detailing all of the findings including regional splits, and also offered legal advice from Patient Claim Line’s experts on patient rights if their treatment has been delayed. This informative guide was published on Patient Claim Line’s website as a useful hub for journalists to refer back to. 

That’s the beauty of this content – it will be of use to journalists for months to come because it isn’t too time sensitive.

The content

We found some brilliant statistics that we knew journalists would love, including: 

  • Half of Brits have had their medical treatment delayed by the NHS since the pandemic started and 45% have seen their condition get worse as a result.
  • Almost a third of the population have opted to delay their own medical treatment since the pandemic started
  • Half of those who delayed their own treatment have also seen their condition worsen
  • 53% delayed their treatment due to fears of catching COVID, followed by 52% who don’t want to put a strain on the NHS
  • 78% of the UK appreciate the NHS more than they did before the pandemic

We created multiple press releases with different angles to target journalists in a variety of fields. We also coupled the data with expert comments from Patient Claim Line to make the content more helpful to the reader if they’ve been affected by NHS delays.

The results

The results were fantastic.

We achieved 127 pieces of coverage from predominantly new domains for the client. 121 of the pieces of coverage included a link back to the website, and these links were from sites with an average DR of 56.67 (compared to the client’s current DR of 27).

Some examples of the variety of coverage include:

The content was extremely relevant to the Patient Claim Line, helpful to the reader and even brought in leads through the website of those looking to make a medical negligence claim. We smashed all of our objectives, and the client was thrilled.

Check out another one of our client case studies in our blog ‘Backlinks and Brainteasers: a marriage made in SEO’ or find out more about linkbuiling on our Digital PR services page.