Case Study:
Gaffsy

PPC & Paid Social / B2C / Lead Generation

Increasing Quality Leads Across Multiple Channels

Increase In Conversions
0 %
Reduction In CPA
0 %
Increase In Meta Conversions
0 %

The Project

Gaffsy is a cash house buying company that offers a quick and hassle-free way to sell properties in the UK.

The client came to us wanting to drive growth in leads whilst reducing the number of spam leads coming through the website. Additionally, they wanted to make their marketing spend more efficient as well as launch Meta Ads in order to increase brand visibility.

Our Approach

As this was a new brand that we were helping to bring to market but also wanting to drive a high level of performance marketing, we had a multifaceted strategy to ensure that we could deliver for the client. 

 

Performance Max – The account had a Performance Max campaign running which whilst it was driving a lot of volume as these were optimising towards leads, the client was finding that a large majority of the leads coming through the Google Ads campaigns weren’t high quality and were not translating into actual sales. We decided to pause this campaign until the offline conversion tracking was solidly in place. This helped to drive down the volume of spam leads.

Campaign Structure – We undertook keyword research to find high intent bottom of funnel keywords to build out into the account based on the feedback and main areas of focus advised by the client. Whilst these had higher CPC’s, we knew that they were higher quality and more likely to get qualified sales by being aggressive in these areas. 

Location Targeting – Gaffsy explained that the majority of their high market sales come from London, therefore we made sure to hone in on this throughout our marketing. We decided to build out specific London based campaigns to ensure that budget was being apportioned here and that we were getting consistent visibility. This allowed us to be more aggressive in this space, therefore getting higher visibility in an area that tends to have more qualified leads.

A/B Testing – In our first few months we undertook a lot of A/B testing to see which users engaged with the most. This was across Google & Meta, testing ad copy, landing pages and creatives. We had some obvious winners from these tests which we then reiterated and trialled again.  

Key Areas

Offline Conversions

The client was currently optimising towards form submissions (leads),  within the account which at that stage has no sales qualification.  This meant that they were getting spam leads through the site, which Google was seeing as a valuable conversion.

Therefore, we worked with the client to start importing a more qualified stage of lead into the interface utilising Hubspot. This meant that we were feeding the campaigns data of leads that had gone through to Valuation – a much more qualified stage of the process.

This allowed us to understand which campaigns were performing the best and we were able to optimise towards this.

Meta Ads

We launched Gaffsy on Meta Ads and built this out by audience type.

We targeted bottom of funnel users who had shown interest in selling their house, top of funnel using broad targeting for generic brand awareness and remarketing.

 In addition to this, we trialled different asset types using both static, carousel and videos to see which the user engaged with most.

This gave us insights which we then created iterations of to constantly improve performance.

The Results

Increase In Conversions
0 %
Reduction In CPA
0 %
Increase In Meta Conversions
0 %

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